Our culture is rooted in the core values of Otis. These values are the pillars of our business. They define who we are and guide every decision we make.
- Quality is the common denominator of all we do.
- We are committed to Service Excellence.
- Our customers have a choice, and how we perform determines whether they choose us.
- We strive for continuous growth to reinforce our leadership position.
- We achieve world-class financial performance.
- We continuously improve the productivity of our assets, resources and everything we do.
- We are a company of ideas, committed to research and development.
- Our heritage inspires us to reach the next innovative, powerful and marketable idea.
- We continuously invest in new products, technologies and intelligent systems.
- Successful businesses improve the human condition.
- We act with integrity and maintain the highest ethical standards.
- We are environmentally responsible and drive to sustainability.
- We care for the health and safety of our employees and customers.
- We actively support the communities in which we do business.
- We listen to our customers and respond to their needs.
- We make it easy to do business with us.
- We are committed to excellence in customer satisfaction.
- We provide 24 hours customer service.
- We listen to our employees and treat each other with respect.
- We are committed to employee and management development.
- We support and pursue lifelong learning to expand our knowledge and capabilities.
- We value diversity in individuals and cultures, and seek and share ideas openly.